Shipping & Delivery Policy

BAIYUE TRADING CO., LIMITED provides international shipping service for furniture products to customers worldwide. Please review our delivery terms below.

1. Processing Time

After receiving your payment confirmation, our team will arrange order processing and production preparation. Processing time usually takes 7‑15 business days, depending on product availability and order quantity. You will receive an email notification once your order is ready for shipment.

2. Shipping Time

International shipping duration varies by destination country and shipping method. Estimated transit time is 20‑45 business days. Please note that customs clearance, holidays and local logistics delays may extend delivery time.

3. Shipping Cost

Shipping fees are calculated based on product weight, volume and delivery destination. The exact shipping cost will be shown at checkout. We offer both sea freight and air freight options for different order requirements.

4. Customs & Duties

Import duties, taxes and customs fees are not included in our product price and shipping cost. These charges are the responsibility of the buyer. Please check with your local customs office for more information before placing your order.

5. Order Tracking

Once your order is dispatched, we will send you a tracking number via email. You can track your shipment status on our Order Tracking page.

6. Delivery Issues

If your package is delayed, lost or damaged during transit, please contact our customer service immediately at [email protected] with your Order ID. We will assist you to solve the problem accordingly.

7. Delivery Address

Please make sure your shipping address is complete and correct. We are not responsible for failed delivery caused by incorrect or incomplete address information.