Payment Policy

BAIYUE TRADING CO., LIMITED accepts multiple secure payment methods for your orders. Please review our payment terms below before completing your purchase.

1. Accepted Payment Methods

We support PayPal, credit/debit cards and bank wire transfer for both retail and wholesale orders. All online payments are processed through secure third‑party payment gateways. We do not store your card or bank account details on our website.

2. Currency

All prices displayed on our website are in United States Dollars (USD). If your local currency is different, your bank will apply the real‑time exchange rate at the time of transaction. Any currency conversion fees are charged by your payment provider, not by our company.

3. Payment Confirmation

Once your payment is successfully completed, you will receive a payment confirmation email with your Order ID. If you do not receive the confirmation email within 1 hour, please check your spam folder, or contact our customer service for verification.

4. Order Processing After Payment

We will start order processing and preparation only after we receive full payment. For bank wire transfer orders, processing will begin once funds are credited to our account. Processing time is 7‑15 business days as stated in our Delivery Policy.

5. Failed Payment

If your payment fails, please double‑check your payment information, ensure sufficient balance, and try again. If the issue persists, please contact your bank or payment service provider. You may also reach our support team for further assistance.

6. Payment Security

We take security seriously. Our website uses encryption technology to protect your transaction data. Please keep your payment account information safe. We will never ask you to provide your full card password or bank login credentials via email or message.

7. Refund Payment

Approved refunds will be returned to your original payment method. Refund processing time varies by payment provider, normally 3‑7 business days. Please refer to our Return & Refund Policy for more details.

8. Contact Us

For any payment‑related questions, please send email to [email protected] and provide your Order ID. Our team will assist you as soon as possible.